Official Advisory Guide
Maktab Amal (Labor Office)
Complete Guide for KSA Expats
Maktab Amal (Labor Office) operates under MHRSD, serving over 11.5 million expatriate workers.
What is Maktab Amal?
It is the government body responsible for regulating employer-employee relationships and processing work permits.
- Work Permit Processing
- Labor Dispute Resolution
- Nitaqat Management
- Wage Protection Oversight
Services Offered
Maktab Amal manages the full lifecycle of employment in Saudi Arabia.
| Category | Services Included |
|---|---|
| Work Permits | Issuance of new work permits, renewals, cancellation handling, work eligibility verification, employer-linked authorization updates |
| Employment Contracts | Contract registration, digital validation, amendments, job role updates, contract termination processing, dispute prevention support |
| Wage Protection | Salary monitoring, delayed payment detection, wage compliance enforcement, payroll record verification, employer compliance tracking |
| Dispute Resolution | Wage disputes, contract violations, unfair termination cases, mediation between worker and employer, escalation to legal review |
| Job Mobility | Employer transfer requests, eligibility checks, status tracking, approval/rejection handling, mobility regulation compliance |
| Compliance | Safety inspections, labor law compliance checks, violation reporting, corrective action monitoring, workplace standard enforcement |
Digital Platforms
Qiwa (قوى)
Primary platform for work permits, employee transfers, and contract documentation. Over 3.8M monthly users.
www.qiwa.sa
Required Documents
- Valid Iqama / National ID
- Original Passport & Copy
- Employment Contract
- Commercial Registration (Employers)
- Salary Slips (For Complaints)
- Medical Insurance Certificate
Official Fees
Work Permit (Annual)SAR 9,600
Profession ChangeSAR 1,000
Establishment TransferSAR 2,000
Iqama RenewalSAR 650
Dependent IqamaSAR 400
Fees are subject to change. Verify rates on the Qiwa platform before payment. Processing times average 1-5 days.
Locations & Hours
Primary branches across the Kingdom.
Sun-Thu: 8:00 AM - 2:20 PM
Riyadh – Main Labor Office
King Fahd Road, Al Olaya District
Jeddah – Labor Office
Madinah Road, Al Sharafeyah
Dammam – Eastern Province Office
King Saud Street, Dammam
Makkah – Labor Office
Al Aziziyah District, Makkah
* Walk-ins are discouraged. Online appointments via Qiwa are mandatory.